Responsible Gaming at ad111 — Play Safe, Play Smart
ad111 is firmly committed to providing a safe, fair, and transparent gambling environment for all eligible players in Bangladesh. Our responsible gaming framework gives you the tools to stay in control, set healthy boundaries, and enjoy betting as entertainment — not a financial strategy.
Our Player Protection Tools
ad111 provides a comprehensive suite of responsible gaming tools that put you in full control of your gambling activity at all times.
Deposit Limits
Set a maximum deposit cap on a daily, weekly, or monthly basis to ensure you never spend more than you are comfortable with. Once a limit is set, it takes effect immediately and can only be reduced straight away. Increases take a 7-day cooling-off period to prevent impulsive decisions.
Session Time Limits
Configure maximum session durations to control how long you play in a single sitting. ad111 will alert you when you approach your set time and automatically end your session when the limit is reached. This helps prevent extended play periods that can impair judgment.
Self-Exclusion
If you feel your gambling is out of control, you can request a full self-exclusion from the ad111 platform. Self-exclusion periods are available for 1 month, 3 months, 6 months, 1 year, or permanently. During exclusion, your account is locked and you will not receive any promotional communications.
Reality Checks & Time-Outs
Take a short break with our time-out feature, which lets you temporarily suspend your account for a period of 24 hours up to 6 weeks. During a time-out, you cannot log in or place any bets. When the time-out expires, you can resume play or request an extension at any time.
Activity Statements
Request a full account activity statement at any time, showing a clear, itemised record of all your deposits, withdrawals, bets placed, and winnings over a selected period. Reviewing your gaming history regularly helps you maintain an accurate picture of your spending patterns.
Support & Guidance
Our dedicated responsible gaming support team is available 7 days a week to assist with setting limits, processing self-exclusion requests, or simply discussing any concerns you may have about your gambling behaviour. Contact us any time at [email protected] — we respond with care and complete confidentiality.
Recognise the Warning Signs
Problem gambling can develop gradually and affect anyone. Being aware of the warning signs is the first step toward regaining control.
Chasing LossesContinuing to gamble in an attempt to recover money that has already been lost, often leading to bigger losses and escalating bets.
Neglecting ResponsibilitiesMissing work, study, family commitments, or social obligations because of time spent gambling or thinking about gambling.
Borrowing to GambleBorrowing money from friends, family, or financial institutions specifically to fund gambling activity, or using essential household funds for betting.
Hiding Gambling ActivityFeeling the need to conceal the extent of your gambling from friends, family, or colleagues — lying about time or money spent on gambling.
Gambling to EscapeUsing gambling as a coping mechanism to deal with stress, anxiety, depression, loneliness, or other emotional difficulties rather than addressing them directly.
Inability to StopRepeated unsuccessful attempts to cut back or stop gambling, accompanied by feelings of restlessness or irritability when trying to reduce play.
Spending Beyond BudgetConsistently spending more money on gambling than originally planned, or losing track of how much has been wagered during a session.
Withdrawing from OthersBecoming increasingly isolated from friends and family, losing interest in hobbies and activities that were previously enjoyed outside of gambling.
Financial DistressExperiencing significant financial hardship as a direct result of gambling losses, including inability to meet rent, utility bills, or other essential living expenses.
Self-Assessment Questionnaire
The following questions are designed to help you reflect honestly on your gambling behaviour. If you answer "Yes" to three or more of these questions, we strongly encourage you to use one of the player protection tools above or contact our support team for guidance.
This questionnaire is not a clinical diagnostic tool — it is a personal reflective aid. Your responses are entirely private and are not recorded by ad111.
Need Immediate Help?
Our responsible gaming support team is available 7 days a week. Reach out to us at any time — we respond with empathy, discretion, and practical guidance.
[email protected]Personal Gambling Reflection — 10 Questions
Have you ever spent more money on gambling in a single session than you originally planned to spend?
Have you ever borrowed money from family, friends, or a financial institution specifically to fund your gambling?
Have you ever felt the urge to return to gambling as soon as possible after a losing session in order to win back what you lost?
Have you ever lied to someone close to you about how much time or money you spend on gambling?
Has gambling ever caused you to miss work, studies, family events, or other important responsibilities?
Do you find yourself thinking about gambling frequently during the day, even when you are not actively playing?
Have you ever gambled to escape from personal problems, stress, anxiety, or feelings of depression or loneliness?
Have you ever felt irritable, restless, or anxious when you tried to cut back on or stop gambling?
Have you ever risked or lost an important relationship, job, or educational opportunity as a result of your gambling behaviour?
Have you ever felt that you needed to gamble with increasing amounts of money in order to achieve the same level of excitement or satisfaction?
Tips for Healthy Play
Following these practical guidelines helps ensure that gambling at ad111 remains a fun, controlled, and genuinely entertaining experience.
Set a Budget Before You PlayDecide the maximum amount you are willing to spend before each session and treat it as an entertainment cost — money you are comfortable losing entirely.
Never Chase Your LossesLosing is a normal and expected part of gambling. If you have reached your budget limit, stop immediately — do not increase your bets or continue playing in an attempt to recover losses.
Take Regular BreaksStep away from the screen regularly during a gaming session. Short breaks help you maintain a clear perspective on how long you have been playing and how much you have spent.
Do Not Gamble Under the InfluenceAvoid gambling while consuming alcohol or any substance that may impair your judgment, as this significantly increases the likelihood of making poor financial decisions.
Keep Gambling Separate from FinancesNever use money earmarked for rent, utilities, food, or other essential expenses for gambling. Use a dedicated, capped budget funded by genuinely discretionary income only.
Balance Gambling with Other ActivitiesMaintain a healthy balance of interests and hobbies outside of gambling. If you find that gambling is crowding out other activities you used to enjoy, that is an important warning sign.
Use ad111's Built-In ToolsTake full advantage of the deposit limits, session time limits, and reality check features built into the ad111 platform. These tools are free, easy to set, and immediately effective.
Talk to Someone You TrustIf you feel uncomfortable discussing your gambling habits with friends or family, our support team at ad111 is available to listen and advise without judgment at [email protected].
Understanding Deposit Limits
ad111's tiered deposit limit system gives you granular control over your daily, weekly, and monthly spending across all payment methods including bKash, Nagad, Rocket, and bank transfer.
| Limit Type | Duration | How to Set | Reduction Takes Effect | Increase Takes Effect | Status |
|---|---|---|---|---|---|
| Daily Deposit Limit | Resets every 24 hours (BST) | Contact support at [email protected] | Immediately | After 7-day cooling-off period | Active |
| Weekly Deposit Limit | Resets every 7 days (Monday BST) | Contact support at [email protected] | Immediately | After 7-day cooling-off period | Active |
| Monthly Deposit Limit | Resets on the 1st of each month (BST) | Contact support at [email protected] | Immediately | After 7-day cooling-off period | Active |
| Session Time Limit | Per gaming session | Contact support at [email protected] | Immediately | After 24-hour cooling-off period | Active |
| Time-Out | 24 hours — 6 weeks | Contact support at [email protected] | Immediately | Only after the chosen period expires | Active |
| Self-Exclusion | 1 month — Permanent | Contact support at [email protected] | Within 24 hours of request | Minimum exclusion period must complete; review required | Active |
All times are Bangladesh Standard Time (BST, UTC+6). Limit requests are processed by the support team as promptly as possible. Reductions to existing limits are applied immediately upon confirmation. Increases are subject to the mandatory cooling-off periods listed above to protect against impulsive decisions. Minimum and maximum deposit limit values apply — contact support for current thresholds.
Strict 21+ Age Policy
ad111 enforces a strict minimum age requirement of 21 years for all players on the platform. This policy is non-negotiable and applies equally to all residents of Bangladesh regardless of the device, payment method, or game type used to access the platform.
All accounts are subject to Know Your Customer (KYC) verification before withdrawal requests can be processed. KYC verification requires players to submit valid government-issued identity documents — including a National Identity Card (NID) or passport — which are used to confirm both identity and date of birth.
Any account found to belong to a player under the age of 21 will be immediately suspended. All funds held in underage accounts will be reviewed in accordance with our terms, and the matter will be reported to relevant authorities where legally required.
- National Identity Card (NID) — front and back scan
- Valid Bangladesh passport — biographical data page
- Birth certificate (supplementary, where primary ID is pending)
- Proof of address — utility bill or bank statement (within 3 months)
- bKash / Nagad / Rocket account ownership confirmation
- Bank account statement — Dutch-Bangla, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or other recognised institution
Play Responsibly at ad111
You are now fully informed about the responsible gaming tools and policies available at ad111. Enjoy our cricket betting, live casino, slots, and card games — always within your limits and always in control.